AMR Barristers and Solicitors LLP
 
   

The information contained in this website is for general information purposes only. The information is provided by AMR LLP and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of AMR LLP. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, AMR LLP takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 
Privacy Policy

AMR LLP (“AMR”) recognizes the importance of privacy and the sensitivity of personal information. As lawyers we have a professional obligation to keep confidential all information we receive within a lawyer-client relationship. We are committed to protecting any personal information we hold. This Privacy Policy outlines how we manage your personal information and safeguard your privacy.

Your Privacy Rights

From January 1, 2004, all businesses engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act (“Act”) and the Canadian Standard Association Model Code for the Protection of Personal Information, which it incorporates. These obligations extend to lawyers and law firms, including AMR. The Act gives you rights concerning the privacy of your personal information. AMR is responsible and accountable for the personal information we collect and hold. To meet our obligations to our clients, we have developed this policy, and informed our lawyers and support staff about our policies and practices.

Why Does AMR Need Personal Information?

AMR provides legal services and products to a wide range of clients. We will not as a condition of providing you with legal services and products, require you to consent to the collection, use of disclosure of personal information beyond which is absolutely necessary.

What personal information do we collect?

Personal information is any information that identifies you, or by which your identity could be deduced. Examples of the information we collect include:

• Name
• Address
• Phone number
• Motor vehicle accident report
• Claims inquiries
• Medical/Health records
• Employment records

If we did not collect and use your personal information we could not provide you with legal services.

How do we collect your personal information?

We collect information only by lawful and fair means and not in an unreasonably intrusive way. Wherever possible we collect your personal information directly from you, at the start of an engagement and in the course of our representation.

Sometimes we may obtain information about you from other sources, for example:

• Your insurance company;
• Your real estate agent in a property transaction;
• From a government agency or registry;
• Your employer, if we are acting for you, at its request;
• Your accountant.

Consent

In most cases, we shall ask you to specifically consent, if we collect, use, or disclose your personal information. Normally, we ask for your consent in writing, but in some circumstances, we may accept your oral consent. Sometimes, your consent may be implied through your conduct with us.

Use of Your Information

We use your personal information to provide legal advice and services to you, to administer our client time and billing databases. AMR does not disclose your personal information to any third party to enable them to market their products and services. For example, we do not provide our client mailing lists to accounting firms.

Disclosure of your Personal Information

Under certain circumstances, AMR will disclose your personal information. These circumstances include:

• When we are required or authorized by law to do so, for e xample if a court issues a subpoena;
• When you have consented to the disclosure;
• When the legal services we are providing to you requires us to give your information to third parties (for example a len der in a real estate mortgage transaction) your consent will be implied, unless you tell us o therwise;
• Where it is necessary to establish or collect fees;
• If we engage a third party to provide administrative serv ices to us (like computer back-up services or archival file sto rage) and the third party is bound by our privacy policy;
• If we engage expert witnesses on your behalf;
• If we retain other law firms in other jurisdictions, on y our behalf;
• If the information is already publicly known.

Updating Your Information

Since we use your personal information to provide legal services to you, it is important that the information be accurate and up-to-date.

If during the course of the retainer, any of your information changes, please inform us so that we can make any necessary changes.

Is My Personal Information Secure?

AMR takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure.

Among the steps taken to protect your information are:

• Premises security;
• Restricted file access to personal information;
• Deploying technological safeguards like security software and firewalls to prevent hacking or unauthorized computer access;
• Internal password and security policies.

Access to Your Personal Information

You may ask for access to any personal information we hold about you.

Summary information is available on request. More detailed req uests which require archive or other retrieval costs may be sub ject to our normal professional and disbursement fees.

Correcting Errors

If AMR holds information about you and you can establish that it is not accurate, complete and up-to-date, AMR will take reasonable steps to correct it.

Can I be Denied Access to My personal Information?

Your rights to access your personal information are not absolute.

We may deny access when:

• Denial of access is required or authorized by law (for ex ample, when a record containing personal information about you is subject to a claim of legal professional privilege by one of our clients);
• Information relates to existing or anticipated legal proc eedings against you;
• When granting you access would have an unreasonable impac t on other people’s privacy;
• When to do so would prejudice negotiations with you;
• To protect our firm’s rights property.

If we deny your request for access to, or refuse a request to correct information, we shall explain why.

AMR does not use your Social Insurance Number as a way of ident ifying or organizing the information we hold about you.

Can I request anonymity?

Whenever it is legal and practicable, we may offer the opportunity to deal with general inquiries without providing your name (for example, by accessing general information on our web site). The Proceeds of Crime (Money Laundering) and Terrorist Financing Act requires us to confirm the identity of all new clients. It may also require us to disclose information in relation to certain large cash transactions.

Credit Bureaus

To help us make credit decisions about clients, prevent fraud, check the identity of new clients and prevent money-laundering, we may on occasion request information about you from the files of consumer reporting agencies.

Communicating with Us

If is important to remember whatever you transmit or disclose o nline can be collected and used by others or unlawfully interce pted by third parties. No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot warrant the security of any information you transmit to use over the Internet.

Changes to this Privacy Policy

Since AMR regularly reviews all of its policies and procedures, we may change our Privacy Policy from time to time.

Requests for Access

If you have any questions, or wish to access, add, amend or remove your personal information, or if you no longer wish to receive any information about our services, please inform us in writing at:

AMR LLP
156 Front Street West, Suite 500
Toronto, ON M5J 1K2
Attention: Chief Privacy Officer Tel: (416)-369-9393 Fax: (416)-369-0665.

Or by email at privacyinfo@amrlaw.ca

If for any reason you are not satisfied with the results of our investigation of in response to your complaint, you may file a complaint with the Office of the Federal Privacy Commission at:

112 Kent Street
Ottawa, ON K1A 1H3
Tel: 1-800-282-1376

Web Site

On our web site, like most other commercial web sites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service.  We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.

 

 
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